Terms of service

Our Terms of Service

The following terms and conditions govern all access to and use of the slackcatchup.com web application, the www.slackcatchup.com website (“Website”) and service (together, the “slackcatchup Service”) including all content, services and products available at or through the slackcatchup Service.

The slackcatchup Service is owned and operated by Revmakx Technologies Limited (“slackcatchup”, “we”, “our” or “us”). The slackcatchup Service is offered subject to your acceptance of the terms and conditions contained herein and all other operating rules, policies and procedures that may be published from time to time on the Website (collectively, the “Agreement”).

Please read the Agreement carefully before accessing or using the slackcatchup Service. By accessing or using any part of the slackcatchup Service, you agree to become bound by the terms and conditions of the Agreement. If you do not agree to all the terms and conditions of the Agreement, then you may not access or use the slackcatchup Service.

1. Description of the slackcatchup Service

The slackcatchup.com web application allows you to integrate your helpdesk system with Slack channels so that messages written by a person inside the helpdesk system and transmitted by Slack are automatically forwarded by slackcatchup to other Slack channels. You may edit and delete the shared channels that you create via the slackcatchup Service.

slackcatchup may also, in the future, update current services and/or features or offer new services and/or features to the slackcatchup Service (including, the release of new tools and resources). Such updated or new features and/or services shall be subject to the terms and conditions of the Agreement.

Access to the slackcatchup Service is permitted on a temporary basis. We reserve the right to modify or discontinue offering or updating the slackcatchup Service at any time without notice.

2. No association with Slack

slackcatchup and Slack Technologies Inc, the provider of the Slack communication service, (“Slack”) are different entities. There is no relationship between slackcatchup and Slack, other than slackcatchup being a licensee and user of the Slack API for the purpose of providing the slackcatchup Service. Slack is not responsible for the slackcatchup Service and will not provide support for the slackcatchup Service.

These terms do not apply to your use of the Slack services. Such use is governed by the Slack Terms of Service available on the website www.slack.com.

3. Capacity

In order to use the slackcatchup Service, you must be 18 years of age or older, or be 13 years of age or older and have your parent or guardian’s consent to the Agreement. You must also have the power to enter into a binding contract with us and not be barred from doing so under any applicable laws.

4. Your slackcatchup Account and Personal Data

To use the slackcatchup Service, you must sign into your Slack account on the Helpdesk system and follow any prompts as and when necessary.

You may create a slackcatchup Account in your personal capacity (in which case the terms “you” or “your” apply to yourself only) or on behalf of a company or other legal entity which you have the authority to bind (in which case the terms “you” or “your” shall refer to such entity and all permitted Members and Administrative Users (as defined in the Slack Terms of Service).

By signing into your Slack account on the Website, you grant us access to and permission to process personal data in your Slack account. The processing of your personal data is subject to our Privacy Policy which is hereby incorporated by reference.

You are responsible for maintaining the security of your Slack Account (including your username and password), and you are fully responsible for all activities that occur under your Slack Account and any other actions taken in connection with it, whether by yourself or other users. You must immediately notify slackcatchup of any unauthorized uses and users of your Slack Account integrated with the helpdesk or any other breaches of security. slackcatchup will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions.

5. Intellectual Property

We are the owner or the licensee of all intellectual property rights in the slackcatchup Service and in the material published on it. We grant you:

  • a limited, non-exclusive, revocable licence to make use of the slackcatchup Service (excluding the Website); and

  • a limited, non-exclusive, revocable licence to make personal, non-commercial use of the Website and the material published on it. For the avoidance of doubt, personal, non-commercial use of the Website allows you to print off one copy, and download extracts of any page(s) from the Website and draw the attention of others to content posted on the Website, provided:

    • you do not modify the paper or digital copies of any materials you have printed off or downloaded and you do not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text;

    • you acknowledge our status (and that of any identified contributors) as the authors of content on the Website; and

    • you do not use any part of the content on the Website for commercial purposes.

These licences shall terminate when the Agreement terminates in accordance with clause 10.

The Agreement does not transfer any of slackcatchup’s or any of slackcatchup’s licensors’ intellectual property to you. Title to such intellectual property will remain solely with slackcatchup or slackcatchup’s licensors (as applicable).

All slackcatchup trademarks, service marks, trade names, logos, domain names, and any other features of the slackcatchup brand are the sole property of slackcatchup. Your use of the slackcatchup Service grants you no right or license to reproduce or otherwise use any of slackcatchup’s trademarks, service marks, trade names, logos, domain names or any other features of the slackcatchup brand, whether for commercial or non-commercial use.

7. Third Party Sites

The slackcatchup Service may contain links to other independent third-party websites (Third-party Sites). Third-party Sites are not under our control, and we are not responsible for and do not endorse their content or their privacy policies (if any). You will need to make your own independent judgement regarding your interaction with any Third-party Sites, including the purchase and use of any products or services accessible through them.

8. Advertisements

You shall not use the slackcatchup Services for advertising purposes. In particular, advertising in the shared channels created by slackcatchup is strictly forbidden unless otherwise agreed in writing.

9. Changes

We reserve the right to change the Agreement at any time for any reason. Any changes we may make to the Agreement in the future will be notified to you by posting an updated version of the Agreement on this page with an updated revision date and, where appropriate, by email. Your continued use of or access to the slackcatchup Service following the notification of any changes to the Agreement constitutes acceptance of those changes.

10. Termination

slackcatchup may terminate the Agreement and suspend your access to all or any part of the slackcatchup Service immediately by contacting you at your email address on record if:

  1. you commit a breach of the Agreement, as determined by us in our discretion, or we suspect that may be the case; or

  2. we consider termination necessary to protect the integrity or security of the systems used by us at any time.

If you wish to terminate the Agreement, you must cancel your slackcatchup Account.

On termination of the Agreement by any party and for any reason all rights granted to you under the Agreement shall cease and you must immediately cease all activities authorised by the Agreement, including your use of the slackcatchup Service.

11. Disclaimer of Warranties

To the maximum extent permitted by law, the slackcatchup Service is provided “as is” and “as available”. slackcatchup hereby disclaim all warranties of any kind, whether express, implied, statutory or otherwise, including, without limitation, the warranties of merchantability and fitness for a particular purpose and non-infringement. slackcatchup does not warrant that the slackcatchup Service will be complete, accurate, reliable, timely, secure, error free or that access thereto will be continuous or uninterrupted. You understand that you are using the slackcatchup Service at your own discretion and risk.

We do not warrant, endorse, guarantee or assume responsibility for any Messages, or any other product or service advertised or offered by a third party on or through the slackcatchup Service.

The provisions in this clause do not affect your statutory or mandatory rights which cannot be excluded by applicable law.

12. Limitation of Liability

In no event will slackcatchup be liable with respect to any subject matter of the Agreement under contract, negligence, strict liability or other legal or equitable claim for: (i) any indirect, special, incidental or consequential loss or damages; (ii) loss of profit, business, revenue, anticipated savings, business opportunity; (iii) the cost of procurement for substitute products or services; or (iv) the cost of interruption of use or loss or corruption of data.

slackcatchup shall have no liability for any failure or delay due to matters beyond its reasonable control. The foregoing shall not apply to the extent prohibited by applicable law.

13. General Representation and Warranty

You represent and warrant that your use of the slackcatchup Service will be in strict accordance with the Agreement. In particular, you represent and warrant that:

  1. you will comply with the Slack Terms of Service at all times;

  2. you will provide us with accurate information (where required);

  3. you will not use the slackcatchup Service in the event of an emergency;

  4. you will not use the slackcatchup Service in any unlawful manner, for any unlawful purpose, or in any manner inconsistent with the Agreement, or act fraudulently or maliciously, for example, by hacking into or inserting malicious code, including viruses, or harmful data, into the slackcatchup Service;

  5. you will not infringe our intellectual property rights or those of any third party in relation to your use of the slackcatchup Service;

  6. you will not do any of the following in relation to your use of the slackcatchup Service:

    • be obscene, offensive, hateful or inflammatory,

    • defame any person,

    • promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age,

    • promote violence,

    • promote any illegal activity,

    • promote sexually explicit material,

    • disclose the name, address, telephone number, e-mail address or any other personal data in respect of any individual without their consent,

    • harass, upset, embarrass, threaten, alarm or annoy any other person,

    • be likely to mislead or deceive any person,

    • impersonate any person, or misrepresent your identity or affiliation with any person,

    • contain any advertising or promote any services or web links to other sites;

  7. you will not use the slackcatchup Service in a way that could damage, disable, overburden, impair or compromise our systems or security or interfere with other users; and

  8. you will not collect or harvest any information or data from any content or our systems or attempt to decipher any transmissions to or from the servers running the slackcatchup Service.

14. Indemnification

You agree to indemnify and hold harmless slackcatchup and its respective directors, officers, employees and agents from and against any and all claims and expenses, including attorneys’ fees, arising out of your use of the slackcatchup Service, including but not limited to your violation of the Agreement.

15. Miscellaneous

The Agreement constitutes the entire agreement between slackcatchup and you concerning the provision of the slackcatchup Services.

The Agreement is between you and us and is not intended to grant rights, including the right to enforce any of its terms, to any other person. Any failure or delay by us to enforce the Agreement or any provision thereof shall not waive our right to do so.

We may transfer our rights and obligations under the Agreement to a third party, but this will not affect your rights under the Agreement.

Each of the terms and conditions of the Agreement operate separately. If any court or competent authority decides that any of them are unlawful or unenforceable, the remaining conditions will remain in full force and effect and will be construed as far as possible to give effect to the parties’ intentions as originally expressed in the Agreement.

16. Contact

If you have any questions, comments or requests regarding the Agreement, please email help@slackcatchup.com or write to:

Revmakx Technologies Limited,

SP152, 4th Lane, 1st Main Road

Ambattur Industrial Estate

Chennai , TN 600058, India.